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This Agreement is an official offer (public offer) of Individual Entrepreneur Maslennikova
Oksana Yurievna, Primary State Registration Number of Individual Entrepreneur 311366819200018, TIN
366513116093 (hereinafter referred to as the "Contractor") for any person (hereinafter referred to as the
"Customer") who accepts this offer, under the conditions set out below.
In accordance with paragraph 2 of article 437 of the Civil Code of the Russian Federation (RF
CC), in case of acceptance conditions set out below and payment for Services, the legal entity or
individual making the Acceptance of this Offer becomes the Customer (in accordance with paragraph 3 of
article 438 of the civil code of the Russian Federation, the acceptance of the Offer is equal to the
conclusion of an Agreement on the terms set out in the Offer).
The moment of full and unconditional acceptance by the Customer of the Contractor's offer to
conclude an offer Agreement (acceptance of the offer) is the fact of registration of the Customer on the
Contractor's website.
The text of this Agreement of a public offer (hereinafter referred to as the "Agreement", "offer")
is located at: (hereinafter-the Contractor's Website)
1. General provisions.
1.1. Terms and definitions
For the purposes of this Agreement, the following terms and definitions shall have the following
«Offer Agreement» — an agreement between the Contractor and the Customer for the provision of
services, which is concluded by accepting the Offer. This document is published on the website
«Acceptance of the Offer» — the Customer's full and unconditional acceptance of the terms of this Offer.
«Customer» — any legal and capable individual who has expressed a desire to receive services in the
manner and on the terms provided for in this Agreement and accepted the Offer on the terms described
«Contractor» — an Individual entrepreneur registered in accordance with the current legislation,
providing services in accordance with this Agreement.
«Services» – individual and group classes with the help of online information resources, including in the
form of online courses, online seminars (online intensives), online trainings, online conferences and face-
to-face ("live") trainings, master classes and conferences, as well as providing video recordings of such
events in mp4 files or links, training materials in the form of books, tests and checklists in pdf files, audio
casts in mp3 files or links to listen to (hereinafter-"Services", "Service").
«Training» – a form of active education aimed at developing knowledge, skills and abilities.
«Seminar» — a practical training, the main principles of which are discussion, disputes, constructive
dialogues, mutual respect.
«Lecture» — an oral systematic and consistent presentation of material on a problem, method, or topic.

«Confidential information» — all materials used by the Contractor: texts, calculations, tables and images,
multimedia photos and videos, recommendations, methods.
In this Offer, terms not defined in clause 1.1. "Terms and definitions" may be used. In this case, the
interpretation of such term is performed in accordance with the text of this Offer. If there is no

unambiguous interpretation of the term in the Offer text, you should be guided by the interpretation of the
term: first of all – on the Contractor's website, and second of all – by the generally accepted meaning.
1.2. This Agreement contains all the essential terms of the service agreement.
1.3. Acceptance of this Agreement is the fact of registration of the Customer on the Contractor's website
in accordance with the procedure provided for in this Agreement.
1.4. The customer expresses his will to join the terms of this Agreement (performs acceptance) in order to
receive Services in accordance with this Agreement, including confirming his awareness of the terms of
this Agreement, in the following way:
– registration of the Customer on the Contractor's website in accordance with the procedure provided for
in this Agreement.
The agreement does not require obligatory sealing and/or face-to-face signing by the Parties, while
maintaining full legal force.
1.5. By registering on the Contractor's website, the Customer signs this Agreement and guarantees that
they have read, agreed, fully and unconditionally accepted all the terms of the Agreement as they are set
out in the text of the Agreement, in the appendices to the Agreement and the information posted on the
Site, which are an integral part of the Agreement.
1.6. By performing actions for the acceptance of the Contract, the Customer guarantees that he is legally
capable, mentally healthy, and is not and has never been registered in a psycho-narcological institution,
and also has legal rights to enter into contractual relations with the Contractor.
1.7. The Contractor has the right to make changes to the terms of the Agreement at any time, the date and
time of providing Services unilaterally without notifying the Customer, while ensuring that the changed
terms are published at least one day before their entry into force.
1.8. The Parties recognize the legality of this Agreement from the moment of registration of the customer
on the Contractor's website.
1.9. The Contractor is not responsible for failure to achieve the results expected by the Customer, or non-
compliance of the received result with the Customer's expectations.
1.10. The Contractor does not provide educational services of an official educational institution and does
not release any certificates or licenses. The performer does not practice medicine or any other medical
2. The subject of the agreement.
2.1. In accordance with the terms of the Agreement, the Contractor undertakes to provide information and
consulting Services in accordance with paragraph 1.1 of this Agreement free of charge, and the Customer
undertakes to accept the Services;
2.2. The Agreement applies only to information and consulting services provided free of charge. If
information services are provided on a paid basis, the terms of their provision are regulated by the
relevant agreement and do not fall under the terms of this Agreement;
2.3. Particular information about the Services provided, specified in paragraph 1.1 of this Agreement, is
set by the Contractor and indicated on the Site;
2.4. In order to provide Services, the Contractor has the right to involve co-executors of their choice.
3. Term of services and duration of the agreement.
3.1. Terms of Services are published on the Website or agreed in personal correspondence;
3.2. The Agreement comes into force from the moment of Acceptance and is valid until the Parties fully
fulfill their obligations, except for cases of early termination of this Agreement;
3.3. After the execution of the Acceptance, all preliminary agreements, arrangements and correspondence
between the parties that have concluded this Agreement become invalid if they conflict with the
conditions of this Agreement.
4. The rights and obligations of the parties
4.1. The Customer undertakes to:
4.1.1. Accept the Services in accordance with the procedure and terms provided for in this Agreement and
the terms published on the Site;
4.1.2. Properly fulfill all the conditions and requirements necessary for the provision of the Service
specified in the Agreement and on the Site;
4.1.3. Follow discipline and generally accepted standards of behavior, in particular, show respect for the
Contractor and other Customers;
4.1.4. To provide all necessary documents and information to the Contractor timely;

4.1.5. Compensate for damage caused to the Contractor's property in accordance with the legislation of
the Russian Federation;
4.1.6. Never use information received from the Contractor for the purpose of harming the interests and
reputation of the Contractor or other Customers;
4.1.7. independently and in a timely manner get acquainted with the dates, times and conditions of
Service provision;
4.1.8. The Customer undertakes to attend all seminars/lectures/trainings/courses/personal consultations
included in the range of services provided, as well as to perform and submit to the Contractor for
checking reports, assignments and other documents provided for by the Service;
4.1.9. Provide the Contractor with reliable information and data necessary for registration and provision
of Services: fill in personal data (Name), provide contact information (e-mail), and notify the Contractor
of changes to their contact data in writing form within 3 days from the date of such changes;
4.1.10. Immediately inform the Contractor of all circumstances that may affect the performance of the
parties' obligations;
4.1.11. In writing, by means of a contact e-mail, by sending a corresponding application to the Contractor,
notify the Contractor of the refusal to participate in lectures/seminars/trainings/webinars/personal
consultations in accordance with the procedure provided for in this Agreement. The application is
considered to have been received from the moment when the Contractor responses to the request;
4.1.12. Do not make photo, audio, or video recordings during the provision of Services without written
approval from the Contractor;
4.1.13. Do not place any illegal, defamatory or threatening messages on the Internet;
4.1.14. The Customer undertakes not to reproduce, repeat, copy, sell, give, transmit, or use for any
purpose information and any handouts, photos, audio, or video recordings, including flipchart, that have
become available to them in connection with the provision of Services, except for personal use;
4.1.15. The Customer confirms that at the time of conclusion of the Agreement:
– he / she has sufficient legal capacity and mental capacity to conclude and execute the Contract in
accordance with the current legislation, and to bear responsibility for its non-performance and (or)
improper performance;
– the information specified during registration on the Contractor's website is reliable and complete;
– gives its consent to the Contractor to perform the above actions and grants the Contractor the right to
publicize, publish on the Site and in other sources, distribute to an indefinite group of individuals,
reproduce, copy, edit and differently use photo, audio and video recordings with their image and (or)
voice; 4.1.16. Do not use any methods of agitation and incitement of other persons in order to use any
products or services that are competitive for the Contractor, do not post information on the Internet that
discredits the Contractor in any way, including data about the failure of the Customer to achieve any
desired results.
4.1.17. Maintain in good technical condition the equipment and communication channels that provide
access to the site.
4.2. The contractor undertakes to:
4.2.1. Organize and ensure proper provision of Services in accordance with the terms of this Agreement;
4.2.2. Provide the Customer with handouts of methodological materials, if necessary;
4.2.3. Use information about the Customer only for the provision of Services. At the same time, the
Customer unconditionally accepts that all information within the team, as well as between the group
members, is open;
4.2.4. Involve professionals in the provision of Services in topics that are important for the provision of
4.3. The customer has the right to:
4.3.1. Receive information from the Contractor on the organization and maintenance of the Service
provision process;
4.3.2. Receive Services in a timely manner and of appropriate quality;
4.3.3. Refuse to perform the Agreement in the manner and on the terms specified in this Agreement.
4.4. The contractor has the right to:
4.4.1. Independently determine the forms and methods of providing Services, taking into account the
requirements of legislation, as well as the terms of the Agreement;
4.4.2. Independently determine the system for acquiring skills in the provision of Services;

4.4.3. Temporarily suspend the provision of Services to the Customer for technical, technological or other
reasons that prevent the provision of Services, while such reasons are eliminated. If the suspension of
services is caused by the Customer's initiative, the Contractor suspends the provision of services no
earlier than 24 hours after receiving notification from the Customer about the suspension;
4.4.4. Refuse to perform the Agreement in the manner and on the terms specified in chapter 7 and 9 of
this Agreement;
4.4.5. Demand from the Customer any information necessary to fulfill its obligations under the
Agreement. In case of failure to provide information, or incomplete or incorrect information provided by
the Customer, the Contractor has the right to suspend the performance of their obligations under the
Agreement until it is provided;
4.4.6. Take photos, video and audio recordings of events related to the provision of Services;
4.4.7. Close access to the Contractor's materials if the Customer violates the rules of behavior. Such
violation is understood as the Customer's use of obscene language during the course or participation in a
seminar or training, public calls to mistrust the Contractor on the Internet, advertising of third-party
Internet resources on the Contractor's website, insulting the Contractor or other participants, hacking
attempts, and the fact that the Customer violates the exclusive copyright of the Contractor;
5. The procedure for providing services for making an order on the site by the Contractor.
5.1. The Contractor provides the Customer with Services that the Customer has selected and / or agreed
with the Contractor on the site;
5.2. Providing access to the content of information and consulting services posted on the Contractor's
website is carried out within the period specified in the terms of each specific service. The Contractor is
obliged to specify the terms of provision of access as clearly as possible in the description of the Service.
5.3. The Service is considered to be provided properly, from the moment the Customer provides access to
the content of the ordered Services.
5.4. Online services are provided by the Contractor on the date, time and format specified on the website
or by agreement of the parties, provided that the Customer confirms participation and timely presence at
the event.
5.5. The content of the event is determined by the Contractor. The customer does not have the right to
give any instructions regarding the content.
5.6. If the event cannot be held for any reason, the start date for the provision of services is agreed upon
by the parties additionally.
5.7. Registration procedure on the site
5.7.1. Confirmation of registration by clicking the "registration" button on the site;
5.7.2. Entering the Customer's personal data: name, email address;
5.7.3. Creating a username and password on the Contractor's website.
6. Price of services and payment procedure.
6.1. The scope of this Agreement covers all types of information and consulting services on a Free-of-
charge basis.
7. The conditions and procedure for failure of the provider to provide Services.
7.1. The Contractor reserves the right to refuse to provide Services to any individual without explanation
and penalties;
7.2. The contractor is entitled to refuse to provide Services to the Customer unilaterally in the following
7.2.1. The customer is in a state of alcoholic, narcotic or toxic intoxication;
7.2.2. Customer's actions threaten the life and/or health of a Contractor;
7.2.3. Failure by the Customer to follow the Contractor's recommendations, in the case when this results
in the inability to provide the service by the Contractor, or affects the quality of Services provided;
7.2.4. Inciting conflicts, distracting participants from the topic of Services provided to the Customer or a
group of Customers;
7.2.5. Spam, mailing of materials, without agreement with the Contractor;
7.2.6. Advertising your own or someone else's services without the consent of the Contractor;
7.2.7. Obscene statements, rudeness, insults, negative comments;
7.2.8. Calls for mass refusal to participate.

8. The period of validity of the agreement and the procedure for changing it.
8.1. The agreement enters into force from the moment of the Customer's acceptance of this Agreement
and is valid until the Parties fully fulfill their obligations under the Agreement.
8.2. Changes to this Agreement are made unilaterally by posting relevant information about changes to
the terms of the Agreement on the Contractor's website on the Internet at the following address:
8.3. The updated version of the Agreement is published on the Contractor's Website no later than 1 (one)
day before the new terms of the Agreement come into force.
9. Grounds and procedure for early termination of the Agreement.
9.1. The contract may be prematurely terminated:
9.1.1. By agreement of the Parties;
9.1.2. At the initiative of either Party, if the other party violates the terms of the agreement with written
notification of the other Party;
9.1.3. Unilaterally by any of the Parties at the written request of the interested Party on the grounds
provided for in this Agreement and the legislation of the Russian Federation.
10. Dispute resolution.
10.1. All disputes, disagreements and claims that may arise in connection with the performance /
termination of this Agreement, the Parties are willing to resolve through negotiations. The Party who has
any claims and / or disagreements, sends the other party a message to the email address, indicating the
claims and/or disagreements;
10.2. The specified message is sent by the Customer by e-mail to the address:, and
by the Contractor to the Customer's email address specified during registration. The message must
contain the essence of the claim and evidence supporting the claim.
10.3. Within 5 (five) working days from the date of reception of the message, the Party receiving it is
obliged to send a written response to this message;
10.4. If the Parties do not come to an agreement on the claims and/or disagreements, the dispute is
submitted for consideration to the court at the Contractor's location.
10.5. For all questions and claims the Customer can contact:
11. Protection of personal data.
11.1. According to the requirements of the Federal law of the Russian Federation No. 152-FL "On
personal data" the Customer provides the Contractor with personal information, including name, phone
number, email address and full and unconditional consent to the processing by the Contractor (including
collection, systematization, accumulation, specification (updating, change), use, dissemination,
destruction, permanent storage) the above data in electronic form and/or on paper for the purposes of
gathering statistical data, invitations to events and other information, including via email and SMS
12. Circumstances of insuperable force (force majeure) the liability of the Parties.
12.1. The Parties are released from liability for partial or complete non-performance of obligations under
this Agreement, if they were the result of force majeure. The terms of this Agreement are extended for the
duration of these circumstances. The party that is unable to fulfill their obligations in connection with
these circumstances must immediately notify the opposite Party of the dates of the beginning and end of
the specified circumstances.
12.2. A party exposed to force majeure has to notify the other Party in writing of their inability to perform
their obligations under the Agreement within 3 (three) working days after the occurrence of such
12.3. The Absence of written notification, as well as untimely notification of the occurrence of force
majeure, deprives the Party of the right to refer to these circumstances under this Agreement. If the
complete or partial failure to fulfill obligations lasts for more than three months, each of the parties will
have the right to refuse to perform this Agreement in full or in part without compensation for possible
losses to the opposite party.
12.4. The Contractor is not responsible for non-performance and/or improper performance of obligations
by third parties involved by the Customer, in particular by the payment systems used by the Customer to
pay for services.
12.5. The Contractor is not responsible for the inability to service the Customer for reasons related to the
disruption of the Internet channel, equipment or software on the part of the Customer.

12.6. The aggregate liability of the Contractor under the agreement offer, for any claim in respect of the
agreement or its performance is limited by the amount of payment paid to Contractor under the agreement
offer. In this case, only real damage can be recovered, but not lost profit.
13. Contractor's Details.
Individual entrepreneur Maslennikova Oksana Yuryevna
Taxpayer Identification Number: 366513116093
Primary State Registration Number of Individual Entrepreneur: 311366819200018
All-Russian Classification of Enterprises and Organizations: 0165364750
Current account: 40802810713000001521
Bank Identifier Code: 042007681
Correspondent account: 30101810600000000681
Certificate: 36 no. 003387503 dated 11.07.2011
Contact phone number 8-920-216-54-45